…when website photos lie. I already moaned about our hotel in Henley-on-Thames here, but I’ll be moaning a little more with chuckles thrown in and tell you more about our experience which sadly we had to pay dear money for.

As I mentioned before the location of the hotel was right across the street from The River Thames.

When we checked in we took our suitcases to the room with no help offered.  The room looked nothing, absolutely nothing like any of the rooms shown on the Website.  The website showed photos of a nicely appointed hotel with nice rooms. Our room charge was 150 pounds so we were surprised when this was the condition of the chairs in our room. We left for a walk into town for lunch. When we came back to the hotel to freshen up before doing some more walking, the water in the room was not working. When we went down to the front desk there was a sign stating the water would be off until 6:00 P.M. Just a sign no one attending the desk. We didn’t understand why they didn’t inform us of that little fact when we checked in.  After dinner and an evening walk we returned to the hotel and we went into the hotel bar to order a drink. The very young bartender said he was sorry but they did not have any gin. No Gin in a British bar? I just chuckled. We headed to our room and managed to get some sleep with our window open for air and the large portable fan on.

The early morning views were beautiful and still could be appreciated over the noise of the early delivery trucks on the road below our window. We got ready for breakfast and we headed down to the lobby to try to find where breakfast would be served. No one was in sight. No one at the front desk. When we checked in the person behind the desk had pointed in the general direction of where breakfast would be served. We walked that way and spotted a room with tables set for service and took a seat.

Our first thought was well this is nice maybe breakfast will make up for our less than comfortable night until… we waited and waited and waited and then Dear went out to try to find someone who would serve us some breakfast. There still was no one at the front desk. He finally found someone and we had to leave this nicely appointed room and head further down the hall to another room without flowers on the table.

The breakfast staff consisted of two young guys who didn’t seem sure of what they were doing. It honestly felt like they were pulled off the street that morning and shown quickly what to do.  Notice our empty coffee cups. It took a long time to get coffee and a longer time to get our breakfast. We checked out, shook the dust off our shoes and headed to our next location for our last two nights that proved to be the balm we needed after this disappointing stay at the Red Lion Henley. We were so glad we had only booked one night here.

We do not recommend The Red Lion in Henley. We would love to re-visit Henley-on-Thames but we will do some better investigating on where to stay…